Commerce Governance

First, review the Digital Engagement Sharepoint Site site to find answers to your questions. If you need assistance, please contact the following individuals for help: For Automation Solutions requests or inquiries, please contact [email protected]. For Commercial & Residential Solutions requests, please contact [email protected]. For Corporate requests, please contact [email protected] or [email protected]

Please do not use the Emerson Digital Governance request system. Instead, submit a Service Now ticket. For more information on Service Now and further details on logging in and entering a ticket please see the Service Now information page in the Content Management Resources section.

Enterprise PI Planning results are available in Digital Engagement site on SharePoint. View PI Planning Results.

You can check the Digital Engagement - Environment Status page to see the status of the environments in the emerson.com environment including Coremedia and HCL Commerce. This shows Production, Stage and Development. Please note, Stage and Development environments are offline on the weekends and will show status as "Down".

The overall Status Dashboard page provides links to Service Interruptions, Environment Status and Job Status along with other information.

 If you need assistance, please contact the following individuals for help: For Automation Solutions requests or inquiries, please contact [email protected]. For Commercial & Residential Solutions requests, please contact [email protected]. For Corporate requests, please contact [email protected] or [email protected]

Please speak to your Commerce representative who can help guide your request.  For Automation Solutions requests or inquiries, please contact [email protected]. For Commercial & Residential Solutions requests, please contact [email protected].

There are several types of Product Detail Pages (PDP) that are available and vary depending on your use case. Some PDPs are designed for B2C experiences and contain commerce features and functionality for B2C commerce. Others are designed for B2B and may include additional features to enable assembly selection or have been stripped of commerce functionality and guide the user to speak to an expert before making a purchase. To select the correct PDP for your experience, please submit a request to the Commerce Functional Team who can help you make the right selection for your business unit.

Please visit the Digital Engagement Enterprise IT Sharepoint site for more information.

Please visit SharePoint for a step-by-step process to add an eSpot. In some cases, you may need to be granted access to create the eSpot. Please speak to your Commerce Business Team Lead for more information. Style information and eSpot code can be found in the Online Style Guide.