Syncade Factory Product Expert

• Product Engineering SME
• Technical Support and Management
• Lifecycle Improvement and Opportunity Identification
• System Lifecycle Planning and Management

Emerson will designate a Factory Product Expert (FPE) out of our Product Engineering organization to be your consistent connection to the next level of expertise. The FPE will utilize their domain knowledge and be backed by experts in Syncade Product Engineering and the Syncade Technology organization to resolve complex system issues. The relationship with the FPE will be established and developed through periodic meetings, person-to-person email exchanges and telephone conversations, as needed. This approach will provide continuity of support and a climate of teamwork and open communications.